- Dispatch from warehouse: up to 5 working days (due to Covid-19 we might experience delays in despatching process)
- Standard Delivery Service - Flat Rate £4.95 up to 2kg.
- Royal Mail Delivery: up to 3 working days
- Working days are Monday to Friday, 9am to 5pm; excluding bank holidays
RETURN & REFUND POLICY
- We accept returns within 30 days (buyer pays return postage)
- For all exchange & returns queries please contact us on firstname.lastname@example.org
- To qualify for a refund, unwanted products must be:
- in the same condition as supplied to you
- We'll send you an email as soon as we've completed your return, letting you know your parcel has been received & a refund or exchange has been processed.
- Refunds will be issued to the payment method you used to place your original order. This typically takes 5 working days in the UK, depending on your payment method issuer.